Qualification-linked Skills Programme
Communication
Develop practical communication skills relevant to workplace relationships, professional interaction and the effective exchange of information in labour-relations environments.
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National Diploma: Labour Relations Practice: Dispute Resolution
NQF Level 5 — 241 Credits
The National Diploma: Labour Relations Practice – Dispute Resolution develops the knowledge, practical skills and professional capability required to operate effectively in the field of labour relations and workplace dispute resolution.
The qualification combines knowledge with practical workplace application, helping learners develop the confidence and competence required to understand workplace relationships, labour-relations processes and dispute-resolution practices.
Overview
About This Qualification
- NQF Level
- NQF Level 5
- Credits
- 241 Credits
- Duration
- 1 Year
The National Diploma: Labour Relations Practice – Dispute Resolution provides a structured learning pathway for individuals seeking to develop professional capability in labour relations and workplace dispute resolution.
The programme is rooted in workplace practice and combines theoretical knowledge, practical application and experiential learning. It is designed to help learners understand the principles, processes and responsibilities involved in labour-relations practice and develop the ability to apply that knowledge in workplace situations.
The qualification consists of eight qualification-linked Skills Programmes covering important areas of labour-relations practice and dispute resolution. Together, these programmes form the learning structure of the full qualification.
The qualification is relevant to people developing a career in labour relations as well as individuals already working in environments where labour-relations knowledge and dispute-resolution capability are required.
Entry Requirements
Access to the qualification is open to learners in possession of a Further Education and Training Certificate (FETC) or equivalent qualification.
Because of the practical nature of the learning, learners are recommended to be employed in the Labour Relations sector or to have access to a workplace where workplace learning can be applied.
Learning Assumed to Be in Place
Communication at NQF Level 4 and Mathematical Literacy at NQF Level 4.
Recognition of Prior Learning
Recognition of Prior Learning (RPL) may be used to achieve the qualification wholly or in part. RPL may also be used by learners who do not hold an FET Certificate or equivalent qualification to gain access to the qualification, subject to the applicable RPL assessment process.
Structure
Modules of This Qualification
Each module is also offered individually as a Skills Programme. Completing an individual Skills Programme does not constitute completion of the full qualification.
Qualification-linked Skills Programme
Facilitate and Manage Different Parties
Develop the knowledge and practical capability required to facilitate interactions between different parties and manage workplace situations involving differing interests and perspectives.
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Manage Labour Disputes
Develop an understanding of workplace disputes and the practical approaches used to manage and address labour-relations disputes effectively.
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Mediation
Develop an understanding of mediation as a dispute-resolution process and the skills required to assist parties in working towards constructive resolution.
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Labour Conciliation Process
Develop an understanding of the conciliation process and the role it plays in assisting parties to address and potentially resolve workplace disputes.
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Labour Relations Act
Develop practical knowledge of the Labour Relations Act and its relevance to workplace relations, dispute resolution and labour-relations practice.
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Employment Issues
Develop an understanding of important employment-related issues that arise in the workplace and the principles relevant to managing them.
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Arbitration Process
Develop an understanding of arbitration as a dispute-resolution process and the principles and procedures relevant to arbitration in workplace disputes.
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Build Your Skills. Build Your Confidence.
The National Diploma: Labour Relations Practice – Dispute Resolution provides a structured pathway for developing professional knowledge and practical capability in labour relations and workplace dispute resolution.
Explore the qualification and its eight linked Skills Programmes, or contact Thinasonke Consulting to discuss your training requirements.