Thinasonke Consulting respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how we handle it, in line with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
We only collect the information you choose to give us:
- Enquiry and consultation forms — your name, email address, organisation (optional), enquiry type, subject and message.
- Website chat — your name, email address and message.
- Knowledge Community signup — your name, email address and the topics you select.
- WhatsApp, email or telephone — the details you share when you contact us directly.
How we use your information
- To respond to your enquiry, consultation request or message.
- To send Knowledge Community updates you have signed up for.
- To keep a record of our communication with you.
We do not sell your personal information, and we do not use it for purposes unrelated to the reason you gave it to us.
Who processes your information
- Enquiry and chat messages are delivered by email to the relevant Thinasonke Consulting mailbox through our website's email delivery service.
- Knowledge Community signups are managed through MailerLite, our email newsletter provider.
- Messages sent via WhatsApp are handled through WhatsApp, subject to its own privacy terms.
These providers process your information as necessary to provide their respective services and in accordance with their own terms and privacy policies.
Knowledge Community emails
You can unsubscribe at any time using the unsubscribe link in any Knowledge Community email, or by contacting us.
Cookies and embedded content
This website does not use advertising cookies. Our newsletter signup form (MailerLite) and embedded videos (YouTube, in privacy-enhanced mode) may set their own cookies or similar technologies when they load. Our website host may collect basic usage information, such as page visits, to help us understand how the site is used.
Keeping your information secure
We take reasonable steps to protect the information you share with us and keep it only for as long as we need it for the purposes above.
Your rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. You may also object to us processing it. If you are not satisfied with how we have handled your information, you may lodge a complaint with the Information Regulator of South Africa.
Contact us about privacy
Email: admin@thinasonkeconsulting.co.za
Telephone: 076 563 0397
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Last updated: 5 October 2026