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Understanding Conciliation
Developing an understanding of conciliation and its role within workplace dispute resolution.
Skills Programme
Labour Conciliation Process
Part of the National Diploma: Labour Relations Practice: Dispute Resolution
Conciliation is an important part of workplace dispute resolution. This Skills Programme develops an understanding of the conciliation process and the role of conciliation in assisting parties to address and potentially resolve workplace disputes.
Part of a full qualification
This Skills Programme is one of the modules of the National Diploma: Labour Relations Practice: Dispute Resolution. It may also be undertaken independently as a Skills Programme / Workshop. Completing this Skills Programme on its own does not constitute completion of the full qualification.
Overview
About This Programme
Conciliation provides a structured process through which parties involved in a workplace dispute can engage with the issues between them and explore possible resolution. This Skills Programme develops an understanding of the conciliation process and the role of conciliation in assisting parties to address workplace disputes. The programme connects knowledge of conciliation with practical workplace application within the broader context of labour relations and dispute resolution.
Standalone option
Available as a Skills Programme / Workshop
Labour Conciliation Process is available as an individual Skills Programme for learners or organisations seeking to develop practical knowledge of the conciliation process without undertaking the full National Diploma. It can be undertaken independently as a focused learning opportunity and is also one of the eight Skills Programmes that contribute to the National Diploma: Labour Relations Practice – Dispute Resolution.
This programme can be offered independently of enrolment in the full qualification, subject to Thinasonke Consulting's applicable programme arrangements.
Undertaking this programme on its own does not result in the full qualification.
Learning
What You Will Learn
Participants develop an understanding of the conciliation process and the role of conciliation in assisting parties to address and potentially resolve workplace disputes.
Curriculum
Programme Content
02
The Conciliation Process
Understanding the nature and structure of the conciliation process and how it relates to workplace disputes.
03
Working With Parties to a Dispute
Understanding the role of the parties involved in conciliation and the importance of constructive engagement.
04
Practical Workplace Application
Connecting knowledge of conciliation with practical workplace dispute-resolution situations.
Application
Putting Learning Into Practice
The knowledge developed through this programme can be applied when workplace disputes require a structured conciliation process and when parties need to engage constructively in addressing the issues between them.
Delivery
How the Programme Is Delivered
The programme is delivered as a Skills Programme designed to connect professional knowledge with practical workplace application.
Audience
Who Is This Programme For?
This programme is relevant to individuals developing professional capability in labour relations and dispute resolution, as well as people who may be involved in workplace situations where an understanding of conciliation is required.
Delivery option
Available for In-House Delivery
Labour Conciliation Process can also be delivered for organisations seeking to strengthen their teams' understanding of workplace dispute resolution and develop practical knowledge relevant to conciliation.
In-house delivery is a delivery option for this Skills Programme — it is not a separate programme.
For organisations
Part of the Labour Relations Partnership Programme
Knowledge of conciliation can contribute to stronger approaches to workplace dispute resolution within the Labour Relations Partnership Programme, supporting more constructive engagement when workplace disputes arise.
Qualification
Part of a Broader Qualification
Labour Conciliation Process is one of the eight qualification-linked Skills Programmes forming part of the National Diploma: Labour Relations Practice: Dispute Resolution.
The qualification-linked Skills Programmes collectively relate to the National Diploma: Labour Relations Practice: Dispute Resolution. Completion of an individual Skills Programme alone does not constitute the qualification.
Calendar
Upcoming Training Dates
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[NO CURRENT DATES / FINAL MESSAGE TO BE SUPPLIED BY THINASONKE CONSULTING — LABOUR CONCILIATION PROCESS]
Dates appear here automatically once they are added to the training calendar.
Labour Conciliation Process
Ready to Build Your Skills?
Develop practical knowledge of conciliation and its role in constructive workplace dispute resolution.