01
Understanding Mediation
Developing an understanding of mediation and its role within workplace dispute resolution.
Skills Programme
Mediation
Part of the National Diploma: Labour Relations Practice: Dispute Resolution
Mediation provides a structured approach to assisting parties involved in a dispute to engage constructively and work towards resolution. This Skills Programme develops an understanding of mediation as a dispute-resolution process and the practical skills relevant to assisting parties towards constructive resolution.
Part of a full qualification
This Skills Programme is one of the modules of the National Diploma: Labour Relations Practice: Dispute Resolution. It may also be undertaken independently as a Skills Programme / Workshop. Completing this Skills Programme on its own does not constitute completion of the full qualification.
Overview
About This Programme
Mediation is an important approach to dispute resolution that can assist parties in addressing workplace disagreements in a constructive and structured manner. This Skills Programme develops an understanding of mediation as a dispute-resolution process and introduces practical skills relevant to assisting parties to engage with their differences and work towards constructive resolution. The programme connects knowledge of mediation with practical workplace application within the broader context of labour relations and dispute resolution.
Standalone option
Available as a Skills Programme / Workshop
Mediation is available as an individual Skills Programme for learners or organisations seeking to develop practical knowledge and capability in mediation without undertaking the full National Diploma. It can be undertaken independently as a focused learning opportunity and is also one of the eight Skills Programmes that contribute to the National Diploma: Labour Relations Practice – Dispute Resolution.
This programme can be offered independently of enrolment in the full qualification, subject to Thinasonke Consulting's applicable programme arrangements.
Undertaking this programme on its own does not result in the full qualification.
Learning
What You Will Learn
Participants develop an understanding of mediation as a dispute-resolution process and practical skills relevant to assisting parties towards constructive resolution.
Curriculum
Programme Content
02
The Mediation Process
Understanding the structured nature of mediation and the role of the parties involved.
03
Facilitating Constructive Resolution
Developing practical capability relevant to assisting parties to engage constructively with workplace disputes.
04
Practical Workplace Application
Connecting mediation knowledge and skills with workplace dispute-resolution situations.
Application
Putting Learning Into Practice
The knowledge and skills developed through this programme can be applied when workplace disputes require a structured process through which parties can engage constructively with their differences and work towards resolution.
Delivery
How the Programme Is Delivered
The programme is delivered as a Skills Programme designed to connect professional knowledge with practical workplace application.
Audience
Who Is This Programme For?
This programme is relevant to individuals developing professional capability in labour relations and dispute resolution, as well as people who may be involved in workplace situations where mediation or constructive dispute resolution is required.
Delivery option
Available for In-House Delivery
Mediation can also be delivered for organisations seeking to strengthen their understanding of workplace dispute resolution and develop practical capability relevant to constructive engagement between parties.
In-house delivery is a delivery option for this Skills Programme — it is not a separate programme.
For organisations
Part of the Labour Relations Partnership Programme
Within the Labour Relations Partnership Programme, mediation capability can contribute to stronger approaches to workplace dispute resolution and more constructive engagement between parties.
Qualification
Part of a Broader Qualification
Mediation is one of the eight qualification-linked Skills Programmes forming part of the National Diploma: Labour Relations Practice: Dispute Resolution.
The qualification-linked Skills Programmes collectively relate to the National Diploma: Labour Relations Practice: Dispute Resolution. Completion of an individual Skills Programme alone does not constitute the qualification.
Calendar
Upcoming Training Dates
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[NO CURRENT DATES / FINAL MESSAGE TO BE SUPPLIED BY THINASONKE CONSULTING — MEDIATION]
Dates appear here automatically once they are added to the training calendar.
Mediation
Ready to Build Your Skills?
Develop practical mediation knowledge and skills relevant to constructive workplace dispute resolution.